Privacy policy

Privacy Policy

Last updated: April 2026

Silentwaves Au respects your privacy. This policy explains how we collect, use, and protect your information.

1. What We Collect

When you use our store, we may collect:

  • Name, email, phone number

  • Shipping & billing address

  • Payment details (processed securely)

  • Order and purchase history

  • Device and website activity (e.g. IP address, browsing behaviour)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you about your order

  • Provide customer support

  • Improve our store and user experience

  • Detect fraud or misuse

  • Send marketing emails (you can opt out anytime)

3. Sharing Your Information

We may share your information with:

  • Payment providers

  • Shipping and fulfilment services

We only share what is necessary to run our business.

4. Your Rights

You can request to:

  • Access your personal data

  • Correct your details

  • Delete your data

To do so, contact us at Support@silentwavesau.com

5. Security

We take reasonable steps to protect your information, but no system is completely secure.

6. Cookies

We use cookies and similar technologies to improve your browsing experience and show relevant products.

7. Changes

We may update this policy at any time. Continued use of our store means you accept any updates.

8. Contact

If you have any questions, contact us at:
Support@silentwavesau.com