Terms of service
Terms of Service
Welcome to Silentwaves Au. By accessing or purchasing from our store, you agree to the following terms.
1. Use of Our Store
You must be at least the age of majority in your location to use our services.
All information provided must be accurate and up to date.
2. Products
We do our best to display products accurately, however colours and appearance may vary depending on your device.
We do not guarantee products will meet personal preferences, including sensory experience or expectations.
3. Orders
All orders are subject to acceptance. We may cancel or refuse any order at our discretion, including suspected fraud or misuse.
Orders cannot be changed or cancelled once placed.
4. Pricing & Payments
Prices may change at any time. You agree to provide accurate payment and billing details for all purchases.
5. Shipping
Shipping times are estimates only and not guaranteed.
Once your order has been dispatched, responsibility transfers to you. We are not responsible for delays, lost parcels, or incorrect addresses provided at checkout.
6. Returns & Refunds
All purchases are subject to our Refund Policy.
7. Use of Content
All content on this store (images, branding, text) belongs to Silentwaves Au and cannot be used without permission.
8. Third-Party Services
We may use third-party services (such as payment providers or Shopify). We are not responsible for their actions or services.
9. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect or consequential loss from the use of our products or services.
10. Fraud & Misuse
We reserve the right to refuse service, cancel orders, or deny claims where we suspect fraud, abuse, or misuse of our policies.
11. Changes
We may update these terms at any time. Continued use of our store means you accept any changes.
12. Contact
For any questions, contact us at:
Support@silentwavesau.com